The customer received an audit notice from a Engineering OEM with one of the Big4 assigned as Audit Partner. Customer was not using any products of OEM in context however feared loss of productivity and security of their innovative designs and IPs. Customer wanted to find a solution that did not involve any financial spend and operational hurdles.
TThe process began with XORISK team going through the audit notice and understanding current footprint of software in customer environment. It was a revelation that customer received an audit letter despite not being an existing customer of the OEM. XORISK Team challenged the OEM and auditor while at the same time ensuring that customer was not disturbed at all. All communications were handled by XORISK team. Being licensing experts and Ex-Auditors, XORISK team refuted logically and in accordance with copyright laws. It appeared that OEM was shooting in dark. XORISK successfully got the audit cancelled and setting right expectations with OEM for any such future engagements.
XORISK was able to save operational loss for client. There was indirect savings of $45,000 which the OEM would have got from customer by arm twisting techniques and would have been unnecessary purchase. Additional benefit generated by customer was their confidence and trust in dealing with such events in future – “Priceless”
As always, partners grows with you!
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