The world knows about the three pillars – People, Process and Technology. In the event of an incident or unexpected surprise, usually organizations tend to look for solutions and tools rather than focusing on root cause which lies in the AS – IS process. Our ITAM experts review the current SAM Framework in place and benchmark against industry standards (ITIL, ISO 19770, COBIT, etc.) and chart a custom roadmap specific to your organization. The deliverables are Process Maps, SOPs, Templates, etc.
XORISK is the only organization to have 360 degree of experience in SAM Program Implementation ranging across Process, Tools & Resourcing. Our SWOT Analysis for SAM framework gives you an insight as to where organizations stand from SAM Maturity standpoint.
Our wide spread experience allows us to suggest alternative solutions keeping in mind the migration and implementation costs. Our track record of recommending alternatives for CRM, ERP, Accounting, Business Intelligence, etc. solutions are not just based on simple research but on real world use cases of prior clients.
Implementing a robust catalog for Services is essential ot your ITSM Process however when it comes to SAM, many organizations struggle in designing SAM Software Catalog. XORISK Professionals have implemented SAM Programs for over 50 clients. Our standard offering around Software Catalog allows our clients to create DSL that operates at same frequency of business.
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