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How "Independant" is your SAM Service Provider?

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How "Independant" is your SAM Service Provider?

2018-06-05 10:59:49

By Admin

28

Organizations have been struggling to understand what and where of SAM. Agreed, There is no single sure shot way to solve its mystery but there are some steps that every organization can take to not invite surprises. One of the widely overlooked aspect is evaluation of SAM Partner’s “Independence”.

“Independence” is a measure of unbiased approach or neutrality demonstrated by an organization. If you are one of those organizations which keeps getting audit notice every year or one after another, then its high time that you should look into re-evaluating your current SAM Partner’s independence. The simple fact is that most of the service providers in SAM are either “Appointed Auditors” or “Software Resellers”. There is always an agenda of churning more revenue from the same client by a business entity.

We know that the above is a bold statement but let truth be told. Don’t take our word for it. Take any of the below steps and you will see for yourself. Best case, you will end up forcing your current SAM Partner to become “TRULY INDEPENDENT”.

  • If your current SAM Partner is an appointed auditors (i.e. they also conduct audits for any Publishers), then ask your current SAM Service Provider to share a copy of contract signed between them and Publisher. You will see some literature about incentives based on settlement amount generated from audit. This is a clear motive for leveraging information at hand and impairing independence.
  • If your current SAM Partner is a Software Reseller, ask them to move away from software sales business. Ask them to make a choice. Additionally re-evaluate the prices at which the SAM Partner sold you software in the time after they conducted SAM engagement for you. You will be surprised by the outcome.

At XORISK, We believe in honesty and transparency. We have been bold enough to not step in two boats and get our head straight about how we want our customers to see us. We are not taking potshots at our competition but only highlighting one of most ignored aspect. Sadly, Procurement teams in companies still evaluate based on Pricing & Commercials when it comes to decision making. They are missing the huge cost of such decision making in the long run.

If one cannot get a straight business model, then the partner is not being true. Whats told in sales meetings and what happens behind curtains differ a lot.This is the case for most of SAM Service providers in current market specially in developing countries.


SAM, LICENSING, GENERAL

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